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CroatiaEconomy3 days ago

Milk in Germany fined for defrauding customers, they filed a complaint: 'New mass clearly stated'

A court in Germany has ruled against Mondelez International over the reduction of the weight of Milka chocolate bars without changing their price. Consumer protection group in Hamburg filed a lawsuit, claiming that consumers assumed the product quantity remained unchanged. Mondelez stated that the new weight was clearly indicated on packaging and online, but the court found the practice violated regulations. The company cited increased supply chain costs and cocoa prices as reasons for reducing the weight.

Sudski spor u Njemačkoj oko izmjene pakiranja Milka čokoladica ulazi u novu fazu nakon što se Mondelez International žalio na sudsku odluku kojom je utvrđeno da praksa smanjivanja gramaže, uz istu cijenu, krši propise.

U rujnu prošle godine udruga za zaštitu potrošača u Hamburgu podigla je tužbu protiv Mondeleza, tvrdeći da je smanjio pakiranje čokoladica Milke, sa 100 na 90 grama, ali ne i njihovu cijenu.

"Brojni potrošači godinama kupuju Milku u istom pakiranju i pretpostavljaju da se masa proizvoda nije promijenila", naglasio je Armin Valet iz udruge.

"Žrtve su prijevare jer njezine brojne varijacije sada teže samo 90 grama, a cijena im je ista ili je čak i viša", naveo je Valet.

Mondelez je tada odbacio tvrdnje udruge, navodeći da je "nova masa jasno navedena na ambalaži proizvoda", prema riječima glasnogovornice kompanije.

Mondelez je informirao kupce na društvenim mrežama, a potpuni pregled veličina i mase proizvoda dostupan je na internetu, dodala je.

Kompanija nije imala izbora i bila je prisiljena promijeniti gramažu zbog većih troškova opskrbnog lanca i sastojaka, dodala je glasnogovornica u rujnu prošle godine, istaknuvši da su se cijene kakaa u proteklih godinu dana gotovo utrostručile i dosegnule rekordne razine.

U svibnju ove godine regionalni sud u Bremenu presudio je da se čokoladice od 90 grama ne smiju prodavati u istom pakiranju u kojem su se ranije nudile one od 100 grama prije isteka prijelaznog razdoblja od četiri mjeseca.

Mondelez se sada žalio na presudu pred višim sudom u Bremenu. Njegova odluka neće imati praktične posljedice jer je četveromjesečno prijelazno razdoblje već isteklo, no smatra se važnim presedanom i mogla bi dodatno pojačati nadzor nad sličnom praksom smanjenja gramaže proizvoda, uz zadržavanje cijene, napominje agencija dpa.

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Read the full article at Net.hr
Source document: Consumer Protection Group in Hamburg

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Net.hrIndependentCenter3 days ago
Milk in Germany fined for defrauding customers, they filed a complaint: 'New mass clearly stated'

A court in Germany has ruled against Mondelez International over the reduction of the weight of Milka chocolate bars without changing their price. Consumer protection group in Hamburg filed a lawsuit, claiming that consumers assumed the product quantity remained unchanged. Mondelez stated that the new weight was clearly indicated on packaging and online, but the court found the practice violated regulations. The company cited increased supply chain costs and cocoa prices as reasons for reducing the weight.

Bias read (Center): The article presents both the claims by the consumer protection group and Mondelez's response without overtly favoring either side. It includes direct quotes from both parties and provides factual details about the legal ruling and the company's reasoning. There is no evident editorializing or one-s

Official sources cited

  • organisation Consumer Protection Group in Hamburg
  • organisation Mondelez International

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  • organisationConsumer Protection Group in Hamburg
  • organisationMondelez International