ON
🔍
← Back to feed
AustraliaTechnology3 days ago

Vodafone says services restored after users across Australia hit with network outage

Vodafone reported that most of its services have been restored after a nationwide network outage affected users across Australia on Thursday morning. The disruption was attributed to an outage at one of Vodafone's network hubs around 8am. While most services have since been restored, some users may still face intermittent connectivity issues as devices reconnect. Vodafone apologized for the inconvenience and advised customers to restart their devices to help restore connections. The outage-tracking website Downdetector recorded tens of thousands of reports of service disruptions before 10am.

Vodafone said most of the telco's services have been restored after users across the country were left without phone coverage due to its mobile network crashing on Thursday morning.

"The disruption was caused by an outage at one of our network hubs at around 8am," Vodafone said in a media statement.

"Most services have now been restored, however some may continue to experience intermittent issues as devices reconnect.

"Customers who could not access the Vodafone network should have been able to access Triple Zero by connecting to other available mobile networks during this time.

"We apologise for the inconvenience and recommend customers restart their devices to help restore connections."

News that makes sense

Your trusted source for staying up-to-date with the world around you. Get free daily news updates and analysis, straight to your inbox.

Earlier in the morning, Vodafone's network crash sent calls and data services into chaos across the country.

Vodafone's online network status checker was also failing, displaying a generic error message.

The outage-tracking website Downdetector had received tens of thousands of reports of problems with Vodafone's services before 10am.

"We are aware that some customers are experiencing intermittent issues with Vodafone mobile services," Vodafone said following the outage.

— With addional reporting by the Australian Associated Press.

For the latest from SBS News, download our app and subscribe to our newsletter .

Read the full article at SBS News →
Source document: Vodafone Media Statement

1 reports

SBS NewsState / PublicCenter3 days ago
Vodafone says services restored after users across Australia hit with network outage

Vodafone reported that most of its services have been restored after a nationwide network outage affected users across Australia on Thursday morning. The disruption was attributed to an outage at one of Vodafone's network hubs around 8am. While most services have since been restored, some users may still face intermittent connectivity issues as devices reconnect. Vodafone apologized for the inconvenience and advised customers to restart their devices to help restore connections. The outage-tracking website Downdetector recorded tens of thousands of reports of service disruptions before 10am.

Bias read (Center): The article provides a factual account of a technical issue affecting Vodafone's network, including quotes from Vodafone and references to external sources like Downdetector. There is no evident ideological framing, loaded language, or omission of perspectives. The content remains neutral and report

Official sources cited

  • organisation Vodafone Media Statement
  • organisation Downdetector

Go to the primary sources (2)

The official sources this coverage is built on. Read them directly to bypass framing.

  • organisationVodafone Media Statement
  • organisationDowndetector