ADCB services remain disrupted as several branches extend hours to help customers

The NationalLié à un partiCentreFactualité 95Objectivité 90il y a 18 h

Abu Dhabi Commercial Bank (ADCB), the UAE's third-largest lender by assets, continues to face service disruptions due to ongoing 'essential system maintenance.' The bank has extended branch hours across multiple locations in Abu Dhabi, Al Dhafra, Al Ain, Dubai, Fujairah, Ajman, and Sharjah to assist affected customers. Available services include in-branch banking, ATM access, call center support, and uBank centers. ADCB previously experienced a similar outage in March linked to a regional IT failure, which took 48 hours to resolve. While the bank has not disclosed the current maintenance cause or expected resolution time, it urged customers to use physical branches and ATMs. Some customers speculated the issue might relate to the new ADCB app, though the bank has not confirmed this.

Lecture du biais (Centre): The article presents factual information about a technical disruption at a major financial institution without overtly favoring any political ideology. It reports on operational changes and customer impacts without taking a stance on broader policy debates or political implications related to the Uw

Pourquoi ces scores (Factualité 95 · Objectivité 90): Highly factual with detailed information about the service disruptions, extended branch hours, and reference to a prior incident in March. Slightly repetitive but no false claims. Presentation remains neutral and informative.

The NationalLié à un partiCentreFactualité 92Objectivité 92hier

Abu Dhabi Commercial Bank (ADCB), le troisième plus grand prêteur des EAU en termes d'actifs, a connu une perturbation de service en raison de la "maintenance du système essentiel". Les services bancaires ont été temporairement affectés, mais certains systèmes ont commencé à revenir à leur fonctionnement normal à 15h30 heure des EAU. La banque n'a pas spécifié la nature de la maintenance ni fourni de calendrier pour la restauration complète du service.

Lecture du biais (Centre): L'article fournit un compte rendu neutre d'un problème technique affectant une grande institution financière sans prendre position sur la cause, l'impact ou les implications de la perturbation.

Pourquoi ces scores (Factualité 92 · Objectivité 92): Accurate account of the situation with specific details like the resumption of some services by 3:30pm. Consistent with the first article and provides additional timing info. Maintains a neutral tone throughout.