ADCB services remain disrupted as several branches extend hours to help customers

The NationalParty-alignedCenter15 hr. ago

Abu Dhabi Commercial Bank (ADCB), the UAE's third-largest lender by assets, continues to face service disruptions due to ongoing 'essential system maintenance.' The bank has extended branch hours across multiple locations in Abu Dhabi, Al Dhafra, Al Ain, Dubai, Fujairah, Ajman, and Sharjah to assist affected customers. Available services include in-branch banking, ATM access, call center support, and uBank centers. ADCB previously experienced a similar outage in March linked to a regional IT failure, which took 48 hours to resolve. While the bank has not disclosed the current maintenance cause or expected resolution time, it urged customers to use physical branches and ATMs. Some customers speculated the issue might relate to the new ADCB app, though the bank has not confirmed this.

Bias read (Center): The article presents factual information about a technical disruption at a major financial institution without overtly favoring any political ideology. It reports on operational changes and customer impacts without taking a stance on broader policy debates or political implications related to the Uw

The NationalParty-alignedCenteryesterday

Abu Dhabi Commercial Bank (ADCB), the UAE's third-largest lender by assets, experienced a service disruption due to 'essential system maintenance.' Banking services were temporarily impacted, but some systems began returning to normal operation by 3:30 pm UAE time. The bank did not specify the nature of the maintenance or provide a timeline for full service restoration. This is the second major disruption for ADCB, following a 48-hour outage in March linked to a region-wide IT breakdown. The bank stated that its teams are working continuously to restore full service and urged customers to monitor their social media accounts for further updates.

Bias read (Center): The article provides a neutral account of a technical issue affecting a major financial institution without taking a stance on the cause, impact, or implications of the disruption. It reports on the situation factually, citing the bank's statements and providing context about previous disruptions.