A Croatian mathematician named Toni Milun shared his experience at a café in Istria on Facebook, sparking debate about pricing and customer treatment in Croatian hospitality establishments. He was upset when he received a bottled water priced at 3.50 euros instead of a regular glass of water, which he did not request. After returning the bottle and asking for a regular glass of water, he expressed dissatisfaction and stated he would not return to that café. However, later the same day, he had a positive experience at a nearby restaurant where he was treated well and even offered a drink. Milun emphasized the importance of being kind but not naive, warning against letting others take advantage. Many users commented with similar experiences, describing situations where they were charged for items they did not explicitly order, such as bread or water. Some criticized Milun's reaction, suggesting that if something is too expensive, customers simply shouldn't order it.
Bias read (Center): The article presents both sides of the issue, including Milun's perspective and counterarguments from commenters. It does not favor one side over the other and provides a balanced view of the discussion around customer service and pricing in the hospitality industry.






