Legazpi launches digital kiosk for faster civil registry requests

Philippine Daily InquirerIndependentCenter12 hr. ago

Legazpi City's City Civil Registrar’s Office (CCRO) has introduced a digital kiosk to streamline the process of requesting civil registry documents such as birth, marriage, and death certificates. This initiative aims to reduce processing times, eliminate long queues, and provide a paperless service as part of the city's broader digitalization efforts. Mayor Hisham Ismail emphasized that the kiosk allows citizens to obtain certified copies of documents quickly, often within minutes for recent records. However, older records may take up to 30 minutes due to limited digitization of historical files. The system aligns with the city's smart city program and complies with the Anti-Red Tape Authority standards, ensuring faster and more efficient service delivery.

Bias read (Center): The article reports on a local government initiative aimed at improving public services through digitalization. It presents factual information about the implementation of the digital kiosk, including quotes from officials and technical details about the system. There is no evident ideological slant