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Revolut is down, users can't access the money
Slovenia💻 TechnologyCenter6 hr. ago

Revolut is down, users can't access the money

Revolut, a British digital bank, experienced service outages today that prevented users from accessing their accounts, making payments, and transferring money. The issues affected users across several European countries, including Slovenia, as well as Australia. Users reported problems logging into the mobile app, declined card payments, and inability to perform financial transfers. The website Downdetector recorded over 1,500 reports of issues with Revolut shortly after 9 AM Central European Time. The company confirmed that customer funds and data were secure and apologized for the inconvenience. One possible cause of the outage was a disruption in Google Cloud services, which impacted multiple services such as Google Compute Engine and Google Kubernetes Engine. However, a direct link between the Google Cloud outage and Revolut’s issues has not been confirmed. Other digital services like Emma, a personal finance management app, also faced disruptions due to the Google Cloud issues. Some users on Reddit noted that the problems extended beyond the basic Revolut app to include other services like Revolut Business, Revolut X, and Revolut Invest, though some users still had functional卡

Multiple services operated by Google Cloud have experienced disruptions due to issues at a data center in London, affecting several European banks, including the UK-based neobank Revolut. According to reports, the problems occurred in the region known as "europe-west2," which hosts a major Google data center in London. This disruption did not affect other parts of Europe, according to Google's official statement. The company confirmed that its engineering team was investigating the issue but had not yet identified the exact cause. Users of Revolut, one of the affected institutions, reported difficulties accessing their accounts, making payments with cards, withdrawing cash from ATMs, and using some customer support features. Revolut assured users that their money and personal information remained secure and that technical teams were working to resolve the issues. According to the online monitoring service Downdetector, over 1,500 complaints were received regarding problems with Revolut, along with similar reports for British banks such as Lloyds and HSBC, real estate portals like Rightmove, and postal services such as Royal Mail. These reports suggest that the impact of the outage extended beyond banking into other digital services. The incident has raised concerns about the reliance of modern financial institutions on cloud infrastructure. Experts point out that many banks and fintech companies have moved much of their operations to cloud platforms, which offer benefits like faster processing and lower costs. However, this shift also introduces new risks, as failures in large data centers can disrupt services for millions of users simultaneously. In response to the incident, the UK’s Financial Conduct Authority (FCA) confirmed it was in contact with Google to obtain further details about the outage. Earlier this year, the UK government designated four technology firms, including Google Cloud EMEA Limited, as critical third-party providers for the financial sector, placing them under direct regulatory oversight. Similar measures have been taken by the European Union, which listed 19 tech companies as critical providers of information and communication services for the financial industry last November. Revolut acknowledged the connection between its service disruptions and the Google Cloud outage, confirming that the issues stemmed from Google's infrastructure failure. The company apologized to affected customers and emphasized that all user funds and data were safe. Technical teams were reportedly working since early morning to restore normal operations. Users across multiple countries, including Slovenia, reported experiencing similar issues with Revolut's services. Some users on social media expressed frustration over the inability to access their money or make transactions during the outage. Others noted that certain aspects of the app continued to function normally despite the broader disruptions. While the immediate cause of the outage remains unclear, the incident highlights the growing interdependence of financial systems on external cloud service providers. As more businesses rely on these platforms, the potential impact of outages becomes increasingly significant. For now, users are advised to maintain alternative payment methods and avoid repeated attempts to process failed transactions until the situation stabilizes.

How this report was made. Objective News wrote this report from 8 source articles, using AI-assisted synthesis under our methodology. It is our own text, not a copy of any single outlet. Read our methodology.

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8 reports

Slo-Tech logoSlo-TechIndependentCenter6 hr. ago
Revolut services collapse as a result of the Google outage

Revolut experienced a major service outage affecting customers across Europe and beyond, including Slovenia. The disruption impacted over 30 services, such as cash withdrawals at ATMs, card payments, and app logins. According to Revolut's official website, the cause was an outage at Google's European data center (europe-west-2). Revolut stated they were working to resolve the issue and restore normal operations. Customers reported difficulties using banking services, leading some to rely on cash or alternative banks. Reports from Germany indicated that ING Bank customers also faced similar issues. Additional affected entities included HSBC, DPD, and Bank of Scotland, all of which use Google Cloud.

Bias read (Center): The article reports on a technical infrastructure failure involving a private financial service provider and cloud computing services. It does not take a stance on political issues, nor does it frame the event in a politically charged manner. The focus is on the technical cause and impact of the out

Slovenske novice logoSlovenske noviceIndependentCenter10 hr. ago
Major problems at Google, including disruption to Revolut's online banking system

Google is experiencing technical issues at its data center in London, affecting several services under Google Cloud, particularly in the 'europe-west2' region. This has caused disruptions for some British banks, including the neobank Revolut, which confirmed they were addressing the issue and assured customers that their money and data remain secure. According to reports, the problems affected multiple services, with users reporting outages on platforms like Lloyds, HSBC, Rightmove, and Royal Mail through the Downdetector website. Google stated that its team was investigating the issue but had not yet identified the cause.

Bias read (Center): The article focuses on a technical issue affecting cloud services and financial institutions, with no political framing, bias, or commentary. It presents factual information about service disruptions and responses from involved companies without taking a stance or emphasizing any particular ideology

RTV Slovenija (MMC) logoRTV Slovenija (MMC)State / PublicCenter11 hr. ago
Google's London data centre has been affected by a disruption in the Google Cloud service

Due to network issues at Google's data center in London, disruptions have occurred in the operation of several Google Cloud services across Europe. Some British banks, including Revolut, have reported problems with their operations as a result. Google has acknowledged increased error rates and occasional outages in the 'europe-west2' region, which hosts its London data center, but has not yet identified the cause of the issue. According to reports from the Downdetector website, hundreds of users have reported problems affecting banks such as Lloyds and HSBC, as well as property listing platform Rightmove and postal service Royal Mail. Revolut confirmed that customer funds and data remain secure despite the disruptions.

Bias read (Center): The article focuses on technical issues with Google Cloud services and their impact on various companies and organizations. It provides factual information without taking a stance or showing bias toward any particular side. The content is primarily technological and does not involve political topics

24ur (POP TV) logo24ur (POP TV)IndependentCenter12 hr. ago
Revolut and several European banks are in trouble because of the Google outage.

A power-related incident affecting Google's infrastructure in London caused disruptions to several European banks and financial services providers, including Revolut. The outage impacted data centers in the 'europe-west2' region, particularly the 'europe-west2-b' zone, leading to service interruptions for Google Cloud. Revolut confirmed that its issues were linked to the Google outage, affecting features like app login, card payments, banking transfers, cash withdrawals, stock trading, identity verification, customer support, and merchant services. Users in Slovenia also reported problems. Other affected institutions included British banks such as Lloyds, HSBC, and Halifax, though none directly confirmed a connection to Google's outage. Beyond finance, the disruption impacted court video conferencing systems in England and Wales, causing delays in legal proceedings. Additional service outages were reported by platforms like Royal Mail, DPD, and Rightmove through user reports on Downdetector. The incident has highlighted the growing reliance of financial institutions and public services on cloud infrastructure, prompting regulatory attention from both the UK Financial Conduct Agency

Bias read (Center): The article provides a balanced account of the technical incident, citing multiple affected entities and noting the regulatory responses without overtly favoring any side. It includes quotes from companies and regulators but does not present biased language or selective sourcing.

Žurnal24 logoŽurnal24IndependentCenter13 hr. ago
Massive outage of the online bank, payment disabled

A mass outage occurred at the online banking service Revolut, affecting multiple services such as card payments, transfers, cash withdrawals, and customer support. Thousands of users reported issues accessing their funds or performing transactions through the app. The company confirmed the disruptions but did not specify whether the problems affected users globally or provide the cause of the technical failure. Some users linked the issue to a broader problem affecting cloud services in the UK, including Google Cloud, which reportedly experienced increased errors and occasional network outages. Slovenian users also faced difficulties using Revolut during the outage.

Bias read (Center): The article reports on a technical outage at a financial service provider without taking a stance on the event, providing factual information about user experiences and the company’s response. There is no indication of ideological framing or bias in the reporting.

Delo logoDeloIndependent🔒Center14 hr. ago
Revolut is down, users can't access the money

Revolut, a British digital bank, experienced service outages today that prevented users from accessing their accounts, making payments, and transferring money. The issues affected users across several European countries, including Slovenia, as well as Australia. Users reported problems logging into the mobile app, declined card payments, and inability to perform financial transfers. The website Downdetector recorded over 1,500 reports of issues with Revolut shortly after 9 AM Central European Time. The company confirmed that customer funds and data were secure and apologized for the inconvenience. One possible cause of the outage was a disruption in Google Cloud services, which impacted multiple services such as Google Compute Engine and Google Kubernetes Engine. However, a direct link between the Google Cloud outage and Revolut’s issues has not been confirmed. Other digital services like Emma, a personal finance management app, also faced disruptions due to the Google Cloud issues. Some users on Reddit noted that the problems extended beyond the basic Revolut app to include other services like Revolut Business, Revolut X, and Revolut Invest, though some users still had functional卡

Bias read (Center): The article covers a technical issue affecting a digital banking service, focusing on service disruptions and user experiences. There is no political framing, discussion of policies, or mention of political figures or parties. The content remains neutral, providing factual information about the outt

Siol.net logoSiol.netState / PublicCenter14 hr. ago
For some users, Revolut is currently being hacked or not working.

The article reports on technical issues affecting Revolut, a digital banking service used by users in Slovenia and across Europe. Users have experienced problems such as inability to make payments with cards, rejected cash withdrawals, and difficulty accessing their accounts. The company has confirmed these disruptions and stated that technical teams are working to resolve them, assuring customers that their money and personal data remain secure. Reports indicate that the issues were observed primarily within the mobile app but also affected some banking services. The number of complaints was significant enough to appear on online outage tracking platforms like Downdetector. The article advises users to check official service status pages before attempting repeated transactions and suggests having alternative payment methods available during outages.

Bias read (Center): The article provides a balanced account of the situation, citing user reports, the company’s response, and general advice without taking a clear stance or using biased language. It does not frame the issue politically or favor any side.

Mladina logoMladinaIndependentCenteryesterday
Can't you get your money?

A technical issue at Google's data center in London has caused disruptions in several services provided by Google Cloud, particularly affecting the region known as 'europe-west2.' This disruption has impacted some British banks, including the neobank Revolut, which attributed the problems to the Google Cloud outage. According to Google's status page, there have been increased error rates and occasional network issues in this specific region, but the cause of the problem remains under investigation. Revolut confirmed that customer funds and data remain secure while they work to resolve the issue. Additionally, reports from the online platform Downdetector indicate that multiple UK-based companies, including Lloyds Bank, HSBC, Rightmove, and Royal Mail, experienced similar service interruptions.

Bias read (Center): The article focuses on a technical issue affecting cloud services and various businesses, with no mention of political figures, policies, or partisan perspectives. The content is purely informational and does not exhibit any ideological framing or bias.

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