Upgrade-leasing: Apple kot največja storitev na svetu?

Apple has officially launched its new hardware leasing program, “Apple Upgrade,” in partnership with Klarna, making it available in the United States. The initiative allows customers who find direct purchases of iPhones, iPads, Macs, or accessories too expensive to rent devices instead. At the end of the lease period, users can choose to buy the device, upgrade to a newer model, or return it. This marks a strategic shift for Apple, aiming to transform its hardware business into a subscription-based model. According to Bloomberg’s Mark Gurman, Apple is not just targeting the largest hardware business in the world but also aims to become the biggest provider of subscriptions in history. Apple already boasts over 1.5 billion active subscriptions, encompassing all forms of services such as streaming (Apple TV+, Apple Music), support (AppleCare+ and AppleCare One), and third-party app subscriptions via the App Store. With recent price hikes across many product lines, especially for the iPhone, the demand for rental models is expected to rise further. Additionally, Apple plans to launch its first foldable smartphone, rumored to be called the iPhone Ultra, which could be the most expensive phone in the company's history. Gurman believes this strategy aligns with Apple’s vision of offering a single monthly bill for all products and services. Whether it’s an iPhone, iPad, Mac, Apple Watch, AppleCare One, or the bundled Apple One service, everything would be rented rather than purchased outright. Apple emphasizes that “Apple Upgrade” is a leasing program, meaning customers will not be able to resell the devices they rent. Similar to car rentals, users will pay a fixed rate for a specific period, ranging from 12 to 36 months. The low monthly rates are intended to attract customers who might otherwise opt for outright purchase. For example, an iPhone 17 Pro can be leased for $32 per month over 24 months or $46 over 12 months. An Apple Watch Series 11 costs $12 per month for 24 months or $22 for 12 months. Since Apple does not act as a lender or bank but uses Klarna as the financial partner, it likely reduces its investment in customer service for these programs. When the lease ends, customers have several options: they can purchase the device at a discounted price, upgrade to a newer model, or return the device. It remains unclear how Apple will handle damages, though it is expected to inspect returned devices similarly to auto leasing practices. While the cost of a single purchase or a low-interest loan might still be more economical, the simplicity of a monthly payment system could appeal to some consumers. This move reflects broader trends in consumer technology, where subscription models are becoming increasingly common. By integrating leasing into its ecosystem, Apple is positioning itself to capture a larger share of the ongoing revenue stream rather than relying solely on one-time sales. As the market continues to evolve, Apple’s approach could influence other tech companies to adopt similar strategies. The success of “Apple Upgrade” will depend on how well it balances affordability with profitability, ensuring that customers see value while maintaining the brand’s premium image.