The article discusses a new ordering system implemented in a Croatian café, which allows customers to order and pay via their smartphones using a QR code scanning app called Taplito. This eliminates the need for waiting for waitstaff and reduces the administrative burden on employees. Customers can browse the menu, place orders, and make payments directly from their seats without needing to download an app, register, or create a password. The system connects directly to the cash register, allowing staff to focus more on customer service rather than handling orders manually. The innovation aims to improve efficiency and customer experience by giving guests more control over the timing of their orders and payments.
Bias read (Center): The article focuses on a technological innovation in restaurant services and does not involve any political figures, policies, or contentious issues. It provides a neutral description of the system and its benefits without taking a stance or showing bias toward any side.



