SloveniaIn September 2026, TP (formerly Teleperformance), a global digital business services provider, was awarded Frost & Sullivan's Asia-Pacific Company of the Year in Customer Experience Management Services. The recognition highlights TP's innovative integration of artificial intelligence (AI) across various stages of service delivery, including recruitment, training, workforce management, and quality assurance. Frost & Sullivan praised TP for moving AI from experimental phases into active operations, addressing a critical gap in the industry. TP’s approach includes using AI to enhance productivity, improve service quality, and align with client business goals. The award also acknowledges TP's successful implementation of AI-driven solutions for a major Singaporean hospitality brand, demonstrating its ability to adapt to diverse linguistic, regulatory, and cultural environments across the Asia-Pacific region.
Bias read (Center): The article focuses on a corporate achievement related to technological innovation and does not involve any political figures, policies, or contentious issues. There is no framing that suggests a particular ideological leaning; the content remains neutral and descriptive of the company's recognition
