ON
← Back to feed
TCM clinic customer ordered to pay $12.5k in damages over defamatory Google reviews
SG🏛️ Politics8 hr. ago

TCM clinic customer ordered to pay $12.5k in damages over defamatory Google reviews

A Singaporean woman, Cheryl Lim, was ordered to pay $12,500 in damages after posting defamatory Google reviews about a traditional Chinese medicine (TCM) clinic and its physician, Pheabe Chau. Lim claimed she suffered arm weakness after undergoing acupuncture treatment at the Kin Teck Tong TCM Clinic. In her initial review, she warned others to 'think twice' and questioned Chau's qualifications. After the clinic refused to provide a refund, Lim revised her review to assert that the treatment caused her loss of arm strength. A court ruled that the second review contained definitive factual claims rather than opinion, making it defamatory. The judge found that Lim's motivation for the second review was likely retaliation against the clinic's refusal to refund her treatment costs. Lim was ordered to pay $10,000 in general damages and $2,500 in aggravated damages.

1 reports

The Straits Times logoThe Straits TimesParty-aligned🔒Center8 hr. ago
TCM clinic customer ordered to pay $12.5k in damages over defamatory Google reviews

A Singaporean woman, Cheryl Lim, was ordered to pay $12,500 in damages after posting defamatory Google reviews about a traditional Chinese medicine (TCM) clinic and its physician, Pheabe Chau. Lim claimed she suffered arm weakness after undergoing acupuncture treatment at the Kin Teck Tong TCM Clinic. In her initial review, she warned others to 'think twice' and questioned Chau's qualifications. After the clinic refused to provide a refund, Lim revised her review to assert that the treatment caused her loss of arm strength. A court ruled that the second review contained definitive factual claims rather than opinion, making it defamatory. The judge found that Lim's motivation for the second review was likely retaliation against the clinic's refusal to refund her treatment costs. Lim was ordered to pay $10,000 in general damages and $2,500 in aggravated damages.

Bias read (Center): The article reports on a legal case involving defamation and does not present any overtly biased framing, word-choice, emphasis, or sourcing that favors one side over the other. It provides a balanced account of the situation based on the court's ruling and the facts presented.

How each side covered it

The same event, grouped by the political lean of the outlets covering it.

How each side covered it

Support independent, bias-aware news and unlock the social pulse, community voting, and every other Supporter feature.

Become a Supporter

Covered around the world

The same event as reported in other countries.

Covered around the world

Support independent, bias-aware news and unlock the social pulse, community voting, and every other Supporter feature.

Become a Supporter

Claims check

Key factual claims, and how many sources assert vs dispute each.

Claims check

Support independent, bias-aware news and unlock the social pulse, community voting, and every other Supporter feature.

Become a Supporter

Keep the news honest.

ObjectiveNews is reader-funded and ad-free — we show you the bias instead of hiding it. Support independent journalism for €4/month.

Become a Supporter

Related stories