AustriaA study conducted by the University of Bern in Switzerland found that doctors who express emotions and share personal experiences with their patients are perceived as more empathetic and trustworthy, without compromising their professional image. Over 1,500 participants evaluated hypothetical doctor-patient interaction scenarios, where expressions of sadness, tears, or sharing personal stories about illness were consistently viewed positively or neutrally. The research challenges the common belief that showing emotion could harm a doctor’s professionalism. Researchers emphasized that while the findings are based on hypothetical situations and do not fully represent Switzerland’s cultural diversity, they suggest integrating emotional competence into medical training. The study was published in the journal 'Journal of General Internal Medicine.'
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