Step-by-step guide for contactless passport renewal for Nigerians abroad

Nigerians living overseas have been given a streamlined method to renew their passports through Nigeria's Contactless Passport Application System, according to the Nigeria Immigration Service (NIS). The system allows eligible applicants to complete most of the renewal process remotely, reducing the need for in-person visits to embassies or high commissions. The NIS shared detailed instructions for the process on its official social media platform, aiming to make the procedure more accessible and efficient for expatriates. The renewed process begins with visiting the official NIS Passport Application portal. Applicants are directed to select the "Continue" option from the initial pop-up window before proceeding. From there, they must choose the "Apply for Renewal/Re-issue" option to begin the formal application. A new account must be created, and the user's identity verified using their National Identification Number and date of birth. Once these steps are completed, the applicant fills out the necessary information and selects which embassy or high commission will handle their application. Next, the required documents must be uploaded as part of the application. Afterward, the passport fee for the chosen booklet type is paid. Following this, the applicant receives an Application ID and Reference Number, essential for tracking the status of their request. At this point, the applicant can opt into the contactless process by selecting the "Contactless" option under the Application Status/Book Appointment section. They must review the associated instructions and confirm their understanding by clicking “I Understand and Opt In.” To proceed further, the NIS Mobile App must be downloaded and installed. Users either log in to an existing profile or create a new one within the app. Within the app, they navigate to the "Passport Application Services" section and select "Passport Biometrics Enrolment." Here, they input their Application ID and Reference Number to check their eligibility for the contactless process. If eligible, they capture their facial image and fingerprints, followed by completing a liveness verification to ensure authenticity. A contactless service fee is then paid, and the biometric data is submitted through the app. It is important to note that not all applicants will qualify for the contactless process. Those who receive an "INELIGIBLE" response must return to the main portal to schedule a physical appointment at the designated embassy or high commission. For those who successfully complete the contactless biometric enrollment, additional documentation must be sent to the selected processing mission. These include the printed application form, proof of passport booklet payment, biometric service payment confirmation, and the current passport. All these items must be enclosed in a self-addressed return envelope and mailed directly to the embassy or high commission chosen during the application phase. Once the application is submitted, the NIS provides options for monitoring its progress. Two weeks after submitting the application, users can track their status either through the dedicated tracking portal at https://track.immigration.gov.ng or via the NIS Mobile App. This feature ensures transparency and allows applicants to stay informed about the status of their passport renewal. The introduction of the contactless passport renewal system represents a significant shift toward digitization in Nigeria's immigration services. By offering a remote option, the NIS aims to reduce bureaucratic hurdles and provide a more convenient experience for Nigerian citizens abroad. However, the system remains conditional upon meeting specific criteria, ensuring that security and accuracy are maintained throughout the process. As the system continues to evolve, it is anticipated that more features and improvements will be introduced to enhance accessibility and efficiency for all users.