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United States💻 Technology6 hr. ago

Rime picks up $24M Series A to help enterprises field customer calls

Rime, a San Francisco-based voice AI startup founded in 2022, has raised $24 million in a Series A funding round led by M13 Ventures. The company aims to provide enterprises with tailored voice AI solutions for customer interactions, focusing on improving pronunciation accuracy and reducing customization needs through conversational data collected in its own recording studio. Unlike some competitors that rely on scraped web data, Rime trains its models using recorded conversations to enhance performance in industries such as healthcare, finance, and customer service. Despite advancements in voice AI, Rime acknowledges that current technology still cannot fully replace traditional interactive voice response (IVR) systems due to limitations in user experience. With the new funding, Rime plans to expand its team and refine its speech-to-speech models to address challenges like background noise and latency.

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TechCrunch logoTechCrunchIndependentCenter6 hr. ago
Rime picks up $24M Series A to help enterprises field customer calls

Rime, a San Francisco-based voice AI startup founded in 2022, has raised $24 million in a Series A funding round led by M13 Ventures. The company aims to provide enterprises with tailored voice AI solutions for customer interactions, focusing on improving pronunciation accuracy and reducing customization needs through conversational data collected in its own recording studio. Unlike some competitors that rely on scraped web data, Rime trains its models using recorded conversations to enhance performance in industries such as healthcare, finance, and customer service. Despite advancements in voice AI, Rime acknowledges that current technology still cannot fully replace traditional interactive voice response (IVR) systems due to limitations in user experience. With the new funding, Rime plans to expand its team and refine its speech-to-speech models to address challenges like background noise and latency.

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