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Serious disturbances in the A1 network
Slovenia🏛️ PoliticsCenter9/8/2026

Serious disturbances in the A1 network

The article reports on service disruptions affecting both mobile and fixed-line networks operated by A1 across Slovenia. Users have been experiencing issues such as data transfer failures, difficulty establishing calls, and problems sending SMS messages since around 3 PM. A1 has acknowledged the problem, stating that their teams along with contracted providers are actively working to resolve the issue and aim to fix it as quickly as possible. The company apologized for the inconvenience and thanked users for their understanding. This outage follows a similar nationwide failure in February 2026, which was attributed to an unforeseen program error on servers. A1’s CEO, Dejan Turk, later issued a public apology via Facebook and announced a comprehensive analysis to prevent future outages.

Massive mobile network outage affected users across Slovenia on September 7, 2026. According to reports, the issue began shortly before 3 p.m., with users experiencing disruptions in call functionality, data transfer, and SMS messaging. The outage impacted the entire country, affecting both mobile and fixed-line services operated by A1 Slovenia. Users of other providers such as HoT and Bob also reported similar problems, as their services rely on A1’s infrastructure. The disruption was confirmed by A1, which stated that its teams were working intensively alongside responsible contractors to resolve the error. In a statement published on its official website, A1 apologized for the inconvenience and thanked users for their understanding. As of late evening, the company had not yet provided a specific timeframe for when the issue would be fully resolved. This is not the first major outage this year for A1. On February 27, the operator experienced a significant disruption that lasted approximately three hours, during which mobile, fixed-line, and television services were unavailable. At that time, the company attributed the problem to a software error or malfunction in network elements within a data center. However, the current outage has not been linked to a known cause yet. According to the tracking site DownDetector, around 53 percent of users reported issues with calls, 25 percent with mobile signal, and 21 percent with mobile internet connectivity. Reports indicated that the number of complaints initially rose sharply after 3:40 p.m., reaching 565 at one point, though the number later decreased slightly. Despite this, the problem remained unresolved by 4:40 p.m. Users have expressed frustration over the outage, with some reporting difficulties in accessing essential services such as healthcare. Others noted that they could not make or receive calls, access the internet, or watch television. Some users suggested switching to alternative communication methods, such as Wi-Fi-based applications like Messenger, Viber, and WhatsApp. A1 has previously faced criticism over service reliability, with some users questioning whether the company can consistently provide reliable services. One user mentioned that a colleague had experienced a lack of internet connectivity for 14 days earlier in the year, with A1 attributing the issue to a configuration error on a SIM card. This raised concerns about the quality of A1's customer support and technical maintenance. As of late evening, the situation appeared to improve, with calls becoming possible again after 8 p.m. However, some users still reported ongoing issues with SMS messaging, Wi-Fi connectivity, and television reception. A1 has not yet disclosed the exact cause of the current outage, though it has ruled out a cyberattack based on information from the national cybersecurity response centre SI-CERT. The incident highlights the critical role of telecommunications infrastructure in daily life, particularly in situations requiring immediate communication. While A1 continues to work on resolving the issue, users remain concerned about the frequency and impact of such outages.

How this report was made. Objective News wrote this report from 11 source articles, using AI-assisted synthesis under our methodology. It is our own text, not a copy of any single outlet. Read our methodology.

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The official sources this coverage is built on. Read them directly to bypass framing.

12 reports

Lokalec logoLokalecIndependentCenterFactual 90Objective 859/7/2026
Disturbances in the operation of the mobile network A1

The article reports widespread disruptions in the operation of mobile network A1 across Slovenia. According to the operator, their teams along with contracted service providers are actively working to resolve the issue. Users are apologized to for the inconvenience and thanked for their understanding. The outage, reported by Delo, occurred shortly before 3 PM. Users of other operators, HoT and Bob, also report similar issues. This is not the first time A1 Slovenia has experienced such outages; on February 27th, there was a major disruption lasting approximately three hours, affecting mobile, fixed-line, and television services. The issues began a few minutes after 4 PM and were resolved around 7:30 PM.

Bias read (Center): The article presents a factual account of technical disruptions without overtly favoring any political stance. It provides information about the scope of the problem, the response from the operator, and historical context without taking sides or using emotionally charged language. The tone remains客观

Why factuality (90): The article closely follows the primary source document, accurately reporting the timing of the outage, the company's response, and the previous February incident. It includes relevant details such as the involvement of other operators like HoT and Bob.

Why objectivity (85): The article remains largely objective, presenting information without clear bias. The tone is professional and factual, though it repeats some standard corporate responses verbatim, which may reduce perceived neutrality.

Večer logoVečerIndependent🔒CenterFactual 90Objective 859/7/2026
Are you a customer of the telecommunications operator A1 and would you like to make a telephone call?

Na dan 7. septembra 2026 so uporabniki mobilnih storitev telekomunikacijskega operaterja A1 v Sloveniji poročali o motnjah v delovanju svojih storitev. Problemi so se pojavili okoli 15:40 in trajali do 16:40, ko je še vedno bilo moč pogrešati. A1 je objavil sporočilo s pomočjo asistenta z umetno inteligenco Lumi, v katerem so opozorili na težave in prosili za razumevanje. Na spletni strani Downdetectora so uporabniki zabeležili 565 prijav o izpadih, kar kaže na široko vplivanje težave. Uporabniki so bili nasvideni, naj poskušajo komunicirati prek brezžičnih WiFi omrežij ali aplikacij kot so Messenger, Viber in WhatsApp.

Bias read (Center): Artikel predstavlja objektivno poročilo o tehnični motnji storitve telekomunikacijskega operaterja A1, brez političke vključitve ali stališč. Poudarek je na informiranju uporabnikov in ponudbi rešitev, kar kaže na neutralno poročilo brez evidentnega političkega stališča.

Why factuality (90): The article accurately captures the key details from the primary source, including the timing of the outage, the company's response, and the previous February incident. It also includes user quotes and additional context about the technical cause of the February outage.

Why objectivity (85): The article is well-balanced, presenting both the company's statements and user experiences without showing favoritism. It maintains a professional and neutral tone.

Dnevnik logoDnevnikIndependent🔒CenterFactual 90Objective 859/7/2026
Serious disturbances in the A1 network

The article reports on service disruptions affecting both mobile and fixed-line networks operated by A1 across Slovenia. Users have been experiencing issues such as data transfer failures, difficulty establishing calls, and problems sending SMS messages since around 3 PM. A1 has acknowledged the problem, stating that their teams along with contracted providers are actively working to resolve the issue and aim to fix it as quickly as possible. The company apologized for the inconvenience and thanked users for their understanding. This outage follows a similar nationwide failure in February 2026, which was attributed to an unforeseen program error on servers. A1’s CEO, Dejan Turk, later issued a public apology via Facebook and announced a comprehensive analysis to prevent future outages.

Bias read (Center): The article presents a factual report on technical service disruptions without overtly favoring any political stance. It provides information based on official statements from A1 and does not take sides or express ideological preferences. The focus remains on the operational issue rather than any的政治

Why factuality (90): The article accurately reflects the primary source, including the timing of the outage, the company's response, and the previous February incident. It also includes additional context about user experiences and the nature of the technical issue.

Why objectivity (85): The article maintains a neutral tone throughout, presenting both the company's statements and user experiences without apparent bias. It provides a balanced view of the situation.

Slovenske novice logoSlovenske noviceIndependentCenterFactual 90Objective 859/7/2026
A major outage of the A1 network throughout Slovenia!

Today afternoon, users of A1 Slovenia experienced significant network outages across the country, causing issues with phone calls and internet access. The outage began around 3 PM and was confirmed by A1 Slovenia, which stated that both mobile and fixed-line networks were affected. While services are expected to resume by 8 PM, some users still report problems with SMS, Wi-Fi connectivity, and television. This is not the first major outage this year, with a similar incident occurring on February 27th. Users have shared their frustrations through comments, expressing concerns over the reliability of service and questioning A1's ability to maintain consistent operations.

Bias read (Center): The article presents a factual account of a technical outage affecting A1 Slovenia's services without overtly criticizing or praising the company. It includes quotes from A1 and user complaints but does not take a clear ideological stance. The framing remains neutral, focusing on the issue rather än

Why factuality (90): The article accurately reports the outage and the company's response, including the timing and the previous February incident. It includes detailed user quotes and additional context about the technical cause of the February outage.

Why objectivity (85): The article is well-balanced, presenting both the company's statements and user experiences without showing favoritism. It maintains a professional and neutral tone.

24ur (POP TV) logo24ur (POP TV)IndependentCenterFactual 85Objective 809/7/2026
Disturbances in the operation of the A1 network

Users of A1 network reported disruptions in services such as calls and messaging. A1 confirmed issues with their network operations, stating that teams along with responsible contractors are actively resolving the issue. They apologized for the inconvenience and thanked users for their understanding. The national cybersecurity center, SI-CERT, stated that the disruption was not due to a cyber incident. Similar outages occurred at the end of February, caused by failures in data center network components. Users of mobile service providers using A1’s network, including Bob and HoT, also experienced problems. In smaller scale, T-2 users also faced issues as they operate within A1’s network where they lack their own signal.

Bias read (Center): The article presents a factual report on technical disruptions affecting A1's network without overtly favoring any political stance. It includes quotes from A1 and SI-CERT, providing balanced information without ideological framing.

Why factuality (85): The article accurately reports the outage and the company's response, including the timing and the previous February incident. It adds context about the technical cause of the February outage and mentions SI-CERT's response.

Why objectivity (80): The article is mostly neutral but includes some emotive language when quoting user experiences, which could slightly affect its overall objectivity.

Maribor24 logoMaribor24IndependentCenterFactual 85Objective 809/7/2026
Users across the country have been left without power.

A1, a major telecommunications provider in Slovenia, has experienced network outages affecting users across the country. Starting around 3 PM local time, users reported issues with voice calls, data transfer, and SMS services. Similar problems were also reported by users of other providers such as HoT and Bob. A1 stated that their teams are working intensively with responsible operators to resolve the issue as quickly as possible. This is the second significant outage this year for A1, with a similar incident occurring in late February caused by a software error in the data center. According to Downdetector.si, approximately 53% of users reported call-related issues, 25% had mobile signal problems, and 21% faced mobile internet disruptions.

Bias read (Center): The article reports on a technical issue with telecommunications services without taking a stance on the matter. It provides information from multiple sources including user reports and statements from A1, presenting the situation objectively without apparent bias toward any particular side.

Why factuality (85): The article accurately reports the outage and the company's response, including the timing and the previous February incident. It adds context about user experiences and the technical cause of the February outage.

Why objectivity (80): The article is mostly neutral but includes some emotive language when quoting user experiences, which could slightly affect its overall objectivity.

N1 Slovenija logoN1 SlovenijaIndependentCenterFactual 85Objective 809/7/2026
Throughout Slovenia, disturbances in the A1 mobile network are being corrected

The article reports widespread disruptions in the mobile network of A1 across Slovenia, with users experiencing service outages. According to the operator, teams along with contracted technicians are actively working to resolve the issue. The outage was reported shortly before 15:00 local time, with users of both A1 and competing operators Hot and Bob also reporting problems. This incident follows a previous major outage on February 27th of this year, which affected mobile, fixed-line, and television services for approximately three hours. The article notes that services were restored by around 19:30 on that occasion.

Bias read (Center): The article presents a factual report on a technical disruption affecting a national telecommunications provider, without overtly favoring any political stance. It provides information on the scope of the issue, the response from the operator, and historical context without taking sides or using ide

Why factuality (85): The article accurately conveys the main points from the primary source, including the timing of the outage and the company's response. It references the February incident but omits some specifics from the primary source.

Why objectivity (80): The article presents the information in a straightforward manner without evident bias. However, it uses standard corporate language which might reduce the perception of independent analysis.

Žurnal24 logoŽurnal24IndependentCenterFactual 85Objective 809/7/2026
"What's going on, I can't make a call?"

Uporabniki operaterjev A1, Bob in Hot poročajo o težavah z omrežjem, medtem ko so težave zaznali tudi uporabniki na platformi Reddit. Okoli 15. ure so prvi uporabniki zaznali nepričakovane motnje v dostopu do mobilnega omrežja, kar je povzelo situacijo, kjer so uporabniki ne mogli klicati, čeprav so imeli mobilne podatke. Podobna stanja so zaznali tudi uporabniki operaterja Hot, medtem ko so težave zaznali tudi uporabniki operaterja Bob. Iz A1 Slovenije so objavili, da se motnje pojavljajo na celotnem ozemlju Slovenije in da njihove ekipe ter pristojni izvajalci intenzivno delujejo na reševanje težave. Po podatkih DownDetectorja so težave začele okoli 15. ure in se po 19. uri začeli poslabševati.

Bias read (Center): Artikel predstavlja objektivno poročilo o tehničnih težavah z omrežjem brez političke vključitve ali stališč. Poudarek je na opisovanju problemov in reakcij uporabnikov, kot tudi na odgovoru operaterja A1. Vsebina ne vsebuje političke vsebine ali stranskih argumentov, zato se ugotovi, da je lekanje

Why factuality (85): The article accurately reports the outage starting around 15:00, users' inability to make calls, and A1's response. It also mentions the involvement of other operators like Bob and Hot. However, it does not clarify that the issue was resolved by 20:00, nor does it mention the residual issues after t

Why objectivity (80): The article presents user experiences and quotes from A1 but uses some emotionally charged phrases such as 'pridušala druga bralka' and 'ne morem klicati, pa sem telefon že izklopila,' which may imply frustration. The tone remains mostly neutral overall.

RTV Slovenija (MMC) logoRTV Slovenija (MMC)State / PublicCenterFactual 80Objective 759/7/2026
Multi-hour disruption of the A1 mobile network

On September 7, 2026, mobile network operator A1 experienced widespread service disruptions across Slovenia. The company stated that their teams were working intensively with relevant authorities to resolve the issue. According to reports, the outages began shortly before 3 PM local time, and users of other operators, including HoT and Bob, also reported similar problems. By evening, the issues appeared to have been resolved. This was not the first incident, on February 27, 2026, A1 had previously faced a significant outage affecting mobile, fixed-line, and television services for approximately three hours.

Bias read (Center): The article focuses on technical issues with a mobile network provider and does not involve political figures, policies, or contentious topics. It provides factual information about service disruptions and includes quotes from the company and references to previous incidents without apparent bias.

Why factuality (80): The article provides an accurate summary of the outage, including the start time and the company's response. However, it lacks specific details from the primary source such as the resolution at 20:00 and the ongoing issues with SMS and Wi-Fi.

Why objectivity (75): The article has a somewhat repetitive structure and uses generic phrasing ('Uporabnikom se opravičujejo') which can make it feel less original. The tone is generally neutral but lacks depth in analysis.

Slovenske novice logoSlovenske noviceIndependentCenterFactual 75Objective 709/8/2026
After yesterday's trouble with A1's network, a reader today reported that it's not working again.

A reader named Gaj reported that users in multiple Slovenian cities experienced issues with the A1 telecommunications network again today, similar to yesterday's outage. The problems lasted two hours, during which SMS sending was not possible, and many friends in Kopr, Kranj, Ljubljana, and Maribor reported the same issues. The reader contacted A1 for more information but had not yet received a response. Yesterday, network outages occurred around 3 PM, affecting calls and internet access across Slovenia. A1 confirmed the issue and stated their teams were working to resolve it, with phone services restored by 8 PM, though some other issues persisted later.

Bias read (Center): The article presents a factual report on a technical service disruption without overt ideological framing. It reports both the current and previous incidents without taking sides, focusing on user experiences and the operator's response. While the issue involves a state-owned or regulated service, A

Why factuality (75): The article correctly states the outage started around 15:00 and that some users still had issues today. However, it incorrectly claims the outage lasted only two hours and that it was resolved completely, while the primary source indicates ongoing issues even after 20:00. It also repeats A1’s stand

Why objectivity (70): The article has a slightly biased tone by emphasizing the recurrence of the problem today and using phrases like 'spet A1 ni deloval' which could be seen as implying a pattern of failure. It lacks balance by not mentioning the resolution at 20:00 or the residual problems.

Svet24 logoSvet24IndependentCenterFactual: no official source document/info detectedObjective 809/7/2026
A mass outage of the mobile network affected users throughout Slovenia

A widespread outage in Slovenia's mobile network affected users across the country. The incident disrupted communication services for many individuals and businesses, leading to inconvenience and potential economic impacts. Mobile network providers are likely investigating the cause of the outage, which could range from technical failures to external factors such as weather conditions or infrastructure issues. Such outages highlight the importance of reliable telecommunications infrastructure in modern society.

Bias read (Center): The article focuses on a technological issue affecting mobile networks, which is not inherently politically charged. There is no indication of partisan framing, bias, or emphasis on political implications. The content remains neutral, focusing solely on the event and its impact.

Why factuality: no official source document/info detected

Why objectivity (80): The article maintains a neutral tone, reporting facts without overt bias. However, it uses phrases like 'množični izpad' (mass outage) which could be seen as slightly emotive, though still within acceptable journalistic bounds.

STA – Slovenska tiskovna agencija logoSTA – Slovenska tiskovna agencijaState / PublicCenterFactual: no official source document/info detectedObjective 759/7/2026
Disturbances in the operation of the mobile network A1

The article reports that mobile network services by A1 in Slovenia are experiencing disruptions across the country. The operator has stated that their teams, along with contracted service providers, are actively working to resolve the issue. They apologize for any inconvenience caused and thank users for their understanding.

Bias read (Center): The article presents a factual update on technical disruptions without taking a clear ideological stance. It focuses on operational issues and the operator’s response, with no evident bias toward either political factions or specific policies.

Why factuality: no official source document/info detected

Why objectivity (75): The article is factual but lacks depth in its presentation. It uses standard corporate language and does not provide much analysis beyond what is stated by the company.

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