The Prince criticized the Gołębiewski Hotel in Pobierze.

A popular Polish YouTuber named Książulo recently visited the luxurious Gołębiewski Hotel in Pobierowo, Poland, and left with more than just memories. His experience, which he shared publicly on his channel, has sparked considerable discussion about the quality of service and infrastructure at the newly opened establishment. Książulo, known primarily for reviewing food in restaurants and cafes across the country, had booked a room for nearly 5,000 złoty. However, his stay did not meet his expectations, leading him to request a refund after encountering several issues during his visit.

The problems began almost immediately upon arrival. Książulo noted that the air conditioning in his room was not functioning properly, causing the temperature inside to rise to over 30 degrees Celsius. He attempted to resolve the issue by speaking directly with hotel staff, but despite their efforts, the situation remained unchanged. The staff informed him that they were unable to move him to another room where the air conditioning might work better, as they could not guarantee its functionality elsewhere either. In addition to the heat, Książulo observed that the tap water in his room had a yellowish tint, raising concerns about its cleanliness.

Despite these challenges, the hotel management responded promptly to the complaints raised by Książulo. According to statements released by the hotel's communications department, the issues faced by Książulo were taken seriously and led to a full refund of the accommodation costs. The hotel emphasized that all justified complaints are reviewed carefully and that in Książulo’s case, the refund was deemed appropriate. However, the final judgment regarding the overall guest experience was left to the viewers of the video.

Other guests who stayed at the hotel also shared mixed experiences. Some reported similar issues with the air conditioning and other amenities, while others praised the variety of attractions available and the quality of the food served. A couple from Lower Silesia mentioned that although some facilities such as the nightclub, underground parking, and spa area were not operational, they still found the hotel enjoyable due to its scenic views and diverse entertainment options. Conversely, another guest highlighted long wait times at check-in and slow service in one of the restaurants, indicating that not all aspects of the guest experience were positive.

The controversy surrounding the Gołębiewski Hotel in Pobierowo extends beyond the immediate issues faced by Książulo and other guests. The hotel itself has been a subject of debate since its construction began years ago. Located on a former military site, the project has drawn criticism for its environmental impact, including the removal of over 1,500 trees. Additionally, the choice of location has been questioned by some residents who feel that the large-scale development disrupts the natural landscape of the coastal region. These controversies have continued even after the hotel's opening, with ongoing discussions about whether such developments align with local interests and community values.

As the story unfolds, the responses from both the hotel management and the public continue to shape perceptions of the establishment. While the hotel has addressed the specific concerns raised by Książulo and other guests, the broader implications of its presence in Pobierowo remain under scrutiny. Future developments will likely depend on how effectively the hotel can manage its operations and address the criticisms raised by both visitors and local communities. For now, the incident involving Książulo serves as a reminder of the importance of maintaining high standards in hospitality services, especially when dealing with high-profile clients whose feedback can reach a wide audience.