Head of Youth Prison: "Violence is the defining theme here"

The head of Vienna's new juvenile detention center has acknowledged that violence remains a central issue within its walls, despite efforts to improve conditions and manage overcrowding. Seada Killinger, who leads the facility located in Simmering, emphasized during an interview with Der Standard that while challenges persist, progress has been made since the center opened. The facility, known as the "new" youth prison, faced early criticism over staffing shortages, overcrowding, and incidents of conflict among inmates. However, Killinger stated she believes the institution has successfully established a functioning system for juvenile justice. Killinger described her daily commute to work as positive, driven by her commitment to working with young offenders. She addressed concerns raised by media reports that painted the facility in a poor light, including claims of excessive inmate numbers, insufficient staff, and frequent altercations. While acknowledging these issues were present initially, she argued that the center has evolved into a more stable environment. The facility officially began operations in 2024, though its full capacity was delayed due to ongoing construction and staffing challenges. Killinger noted that the center was built incrementally, with initial groups of inmates helping shape policies based on their input. The facility's early days were marked by logistical difficulties. For instance, the sports field in the courtyard was not completed until later, forcing inmates to use a nearby facility temporarily. Killinger defended the decision to open earlier than planned, stating that the process of building an organization is inherently complex and dynamic. During a recent visit, groups of inmates were observed taking two-hour outdoor sessions, including playing football in the newly completed courtyard. Despite the facility's operational improvements, Killinger admitted that staffing shortages remain a pressing concern. A guard mentioned starting his shift at five o'clock instead of the usual seven, highlighting the strain on personnel. Killinger did not elaborate further on the extent of understaffing but reiterated that the team had grown gradually since her arrival in April 2025. Public scrutiny of the facility has come primarily from the Office of the Ombudsman, particularly from Gaby Schwarz, an official from the Austrian People's Party. Killinger expressed openness to dialogue with the office, noting that officials had visited the facility and asked questions. However, she indicated that direct contact with Schwarz beyond her inauguration ceremony was minimal. Killinger suggested that Schwarz's criticisms were not aimed at the juvenile justice system itself but rather at ensuring continued progress. During the Standard visit, the atmosphere inside the facility appeared calm, although guards acknowledged the ongoing pressure on resources. Killinger remained confident in the direction of the institution, emphasizing that the focus was on creating a structured and supportive environment for young offenders. She highlighted initiatives such as rewarding good behavior with privileges like access to gaming consoles, toasters, and overnight phone calls, aiming to foster cooperation and discipline among inmates. Killinger's leadership style emphasizes engagement and respect, with staff members dressed in civilian clothes to interact with inmates on equal footing. This approach aims to build trust and encourage positive behavior. Despite the facility's initial struggles, Killinger maintains that the foundation for a functional juvenile correction system has been laid, even as challenges related to staffing and infrastructure continue to require attention.