SGSingapore's Council for Estate Agencies (CEA) has introduced a new public register allowing consumers to check disciplinary records of property agents and agencies over the past three years. This move aims to increase transparency and hold agents accountable for misconduct, such as poor communication, misleading ads, and procedural violations. In 2024, CEA received 1,271 complaints against agents, a 13% increase from 2023. Enforcement actions rose to 82 in 2025 compared to 61 in 2024, with notable cases involving misleading advertising and links to a major money-laundering investigation. The register empowers consumers to make informed choices but does not guarantee quality service.
Bias read (Center): The article presents factual updates on regulatory changes and enforcement actions within the property sector without overtly favoring any political stance. It focuses on consumer protection and industry accountability rather than partisan issues.
