A couple in Kolkata, India, successfully obtained a refund of Rs 20,29,980 from a builder who failed to complete an apartment construction as agreed. The buyers, Sambit Das and his wife Dipali Das, had signed an agreement in 2013 to purchase a 1,165 sq ft flat in the 'Sanjeeva Orchards-II' project. They paid the initial installment but later found that construction had not begun and the developer ceased communication. After multiple attempts to resolve the issue through legal channels, the West Bengal State Consumer Disputes Redressal Commission ruled in favor of the buyers, directing the developer to refund the money with 9% annual interest and cover litigation costs. The developer did not appear in the final hearing, leading to the decision.
Bias read (Center): The article presents a factual account of a consumer rights case without overt ideological framing. While the outcome reflects regulatory enforcement, the narrative remains balanced, focusing on the legal process and the developer's failure to meet obligations rather than taking a partisan stance.



