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B&Q and Five Guys among firms that paid staff below minimum wage
United Kingdom🏛️ PoliticsCenter9/3/2026

B&Q and Five Guys among firms that paid staff below minimum wage

The UK government has revealed a list of 658 businesses, including DIY store B&Q and fast-food chain Five Guys, that underpaid staff below the minimum wage. Over £4 million was returned to workers, with additional penalties totaling £7 million. B&Q attributed the underpayment to unintentional errors in calculating geographical allowances, while Five Guys cited technical differences in payroll regulation application. Several NHS trusts and childcare providers were also named, with some claiming the discrepancies stemmed from technical compliance issues rather than intentional underpayment. The government emphasized the importance of fair wages, with Business Secretary Jonathan Reynolds stating that treating workers fairly is both ethical and beneficial for businesses.

The UK government has named over 650 employers, including DIY giant B&Q and burger chain Five Guys, for underpaying staff below the minimum wage. These firms have been ordered to reimburse affected workers, with more than £4 million returned to over 27,000 employees. Penalties totaling £7 million have also been issued to these employers. According to the Department for Business and Trade, B&Q underpaid 4,530 workers a total of more than £456,000. The company stated the shortfalls were unintentional and related to calculations involving geographical allowances, which are paid in addition to the minimum hourly rate. Affected workers received full reimbursement in July 2025. Five Guys, which owes over £54,000 to 3,699 staff, attributed the underpayment to "technical differences in how payroll regulations were applied." The company confirmed it worked closely with HMRC during the investigation and made all necessary payments to affected employees. The list of 658 businesses includes a range of sectors such as retail, hospitality, nurseries, social care, and a few NHS trusts. However, the government did not specify the timeframe over which the underpayments occurred. The minimum wage in the UK is set at £12.71 per hour for workers aged 21 and over, £10.85 for those aged 18 to 20, and £8 for under 18s and apprentices. Other notable names on the list include St George's, Epsom and St Helier Hospital Group, which failed to pay £123,331 to 75 workers. A spokesperson for the hospital trusts denied underpayment, stating that the issue stemmed from a technical compliance problem regarding non-tax-deductible salary sacrifices, such as contributions toward childcare. Their gross salaries were above the minimum wage, but the specific components were not counted toward the calculation. Norfolk Community Health and Care NHS Trust admitted to underpaying apprentices between 2019 and 2023 due to unaccounted time spent on meetings, handovers, and changing into uniforms. The trust has since revised its policies. Business Secretary Jonathan Reynolds emphasized the government's commitment to ending the practice of underpaying staff. He stated that caring for workers is both the right and smart business decision, contributing to stronger, more successful enterprises. Kate Dearden, minister for the future of work, reiterated that underpaying staff is illegal and warned that workers should not bear the cost of their employer's failures. She urged employers to review their payroll systems and seek assistance from Acas if needed. The first 10 employers on the list, ranked by the amount of unpaid wages, include B&Q Ltd, Elysium Healthcare Holdings 3 Ltd, St George's, Epsom and St Helier Hospital Group, and others. The government plans to publish such lists more frequently to hold employers accountable and encourage prompt improvements.

How this report was made. Objective News wrote this report from 2 source articles, using AI-assisted synthesis under our methodology. It is our own text, not a copy of any single outlet. Read our methodology.

Responsible editor: Matej BašaSpotted an error? Report it

2 reports

Daily Mirror logoDaily MirrorIndependentCenterFactual 85Objective 809/3/2026
B&Q and Five Guys among over 650 employers that paid staff less than minimum wage

Over 650 UK employers, including DIY giant B&Q and burger chain Five Guys, were identified by the government for underpaying workers the National Minimum Wage. These companies collectively owed more than £4 million to over 27,000 employees, though most have since repaid the amounts. Both B&Q and Five Guys attributed the errors to technical issues with payroll calculations and geographic allowance adjustments, stating they corrected the issue promptly. The government has imposed £7 million in penalties against non-compliant employers and plans to publish naming lists more frequently to hold employers accountable. Officials emphasized that underpayment is illegal and urged businesses to review their payroll practices.

Bias read (Center): The article presents factual information about employers failing to meet legal wage requirements, with quotes from both the government and affected companies. There is no overtly biased language or selective sourcing; the tone remains neutral, focusing on the enforcement of labor laws and the remedи

Why factuality (85): The article reports on a government investigation into employers who underpaid workers, citing specific figures from the Department for Business and Trade. It includes quotes from both the government and the named companies, providing context on the nature of the underpayment and the corrective acti

Why objectivity (80): The tone is generally neutral, presenting facts from both the government and the companies involved. However, there is a slight editorial tilt towards emphasizing the government's efforts to hold employers accountable, which may slightly affect objectivity.

BBC News (UK) logoBBC News (UK)State / PublicCenterFactual 85Objective 809/2/2026
B&Q and Five Guys among firms that paid staff below minimum wage

The UK government has revealed a list of 658 businesses, including DIY store B&Q and fast-food chain Five Guys, that underpaid staff below the minimum wage. Over £4 million was returned to workers, with additional penalties totaling £7 million. B&Q attributed the underpayment to unintentional errors in calculating geographical allowances, while Five Guys cited technical differences in payroll regulation application. Several NHS trusts and childcare providers were also named, with some claiming the discrepancies stemmed from technical compliance issues rather than intentional underpayment. The government emphasized the importance of fair wages, with Business Secretary Jonathan Reynolds stating that treating workers fairly is both ethical and beneficial for businesses.

Bias read (Center): The article presents the findings of the UK government regarding underpayment violations without overtly criticizing or praising any specific entity. It reports on the actions taken by the government and responses from the implicated companies, maintaining a balanced tone. While the issue of minimum

Why factuality (85): The article reports on a government list of 658 businesses found to have underpaid staff, including B&Q and Five Guys. It cites specific figures from the Department for Business and Trade, such as £4m returned to workers and £7m in penalties. It accurately quotes responses from both companies, provi

Why objectivity (80): The article presents the findings of the government investigation in a neutral manner, quoting both the government and the involved companies. It avoids taking sides or using emotionally charged language. However, there is a slight tilt towards the government's perspective by highlighting the scale

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